My lamp doesn't work or has stopped working out of the blue!

We're here to help! Here are some quick fixes that may resolve the issue:

Try plugging your lamp into another outlet; When doing so, tap the power button just once and wait a few minutes, the LED capacitor may need time to warm up.

If you have another lamp from Brightech with the same adapter, try using that adapter with the non-working lamp to see if that helps.

Try disassembling and reassembling it.

If none of these work, please email us via our Contact Form and let us know what you've already tried so we don't ask you to repeat those steps.

Can’t find your answer in our support center? Contact us directly.