What is your Warranty? > The Basics > Eligibility

Our 5 year* warranty offers coverage for all purchases made on www.brightech.com. 

Our 3 year* warranty offers coverage for all purchases of brand-new Brightech products acquired from our authorized sales partners.

No warranty registration is required upon receiving your product. However in order to receive assistance under our warranty, we will require proof of purchase (usually an order number or receipt) to confirm that the purchase was made through an eligible sales party and that it is within the 3- or 5-year warranty period. 

If your purchase cannot be confirmed, you may still reach out for assistance and we will help with providing parts for purchase wherever possible.

For more information about our authorized sales partners and to find out whether your purchase qualifies for our warranty, please contact us.

*View exceptions HERE.

This page is a sub-article. For full details of our warranty and terms visit HERE.

 

 

Can’t find your answer in our support center? Contact us directly.