We’re always here to listen! If there’s something on your mind, feel free to send us a quick message.
For more information about our warranty's reach, visit our Help center article "Our partnered sales platforms and their warranty coverage"
You may write "I don't have it" if you don't know your order number at this time. Please note that it will be required eventually and leaving it out now may slow down support efficiency.
Please note that for the Purchase Platform you selected, Brightech Support is unable to assist with billing issues, shipping issues or improper condition upon arrival. For these types of cases, refer to the seller and provider of your item, or for more questions, please use our General Support contact form.
If the damage was caused by any of these, please ask for assistance via our General Support contact form. For more information, visit our help center "What is your Warranty? > More Details > Limitations"
For these needs please request order cancellation ASAP here - https://brightech.com/pages/order-cancellation-form
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Please note that Proof of Purchase is required and leaving it out now may slow down support efficiency.