What is Our Warranty? > More Details > Limitations

The Limited Warranty does not cover:

  • Conditions, malfunctions or damage not resulting from defects in material or workmanship
  • Items that have been modified from the original parts
  • Items or parts that have been discarded and cannot be tested or sent back for testing
  • Items that have been used improperly, used with inappropriate voltage, or for a purpose different than the intended use
  • Items damaged by outside forces, accidents, children or animals
  • Items damaged by natural disaster or extreme weather, such as earthquakes, hurricanes, tornadoes, hailstorms, etc.
  • Items used outside of the U.S.A. (with the exception of Canada & Mexico when purchased through our international sales partners - Brightech Canada, Brightech Mexico, Hudson Bay, Wayfair Canada, & Best Buy Canada)
  • Items purchased Used or Open-box (with the exception of purchases made through the Amazon-seller "Refurbished Lighting")
  • Items purchased from a non-partnered seller or sales platform 

This page is a sub-article. For full details of our warranty and terms visit here.



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