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Product Issues & Warranty

Troubleshooting: LAMPS

  • The Socket on my new lamp isn't working
  • My brand new lamp is not turning on
  • My lamp doesn't work or has stopped working out of the blue!

Troubleshooting: STRING LIGHTS

  • Some Sockets on my string light are not working
  • Some Lights on my string light are not turning on

Warranty

  • What is Your Warranty?
  • How do I extend my warranty from 3 to 5 years?
  • What is your Warranty? > The Basics > Coverage
  • What is your Warranty? > The Basics > Eligibility
  • What is your Warranty? > More Details > Limitations
  • What is your Warranty? > More Details > Additional Terms
See all 12 articles

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